Call center agent Jobs in Lebanon

Department : Commercial Procurement

Job Status : Full Timer

Working Hours : Monday till Friday from 9 : 00 am till 6 : 00 pm

Location : Head Office – Zalka

SCOPE OF THE JOB :

The Junior Back Office Unit Agent is responsible for maintaining accurate database records and tracking of all products at Mike Sport.

KEY RESPONSIBILITIES :

Coordinate closely with buying team in order to set the Price Structure of all received collections.

Ensure accurate update of Price Structure Excel sheet, by adding a full description about every single item (Barcode, Gender, Color, Size, Cost, etc…)

Perform the item creation process on the system (Navision) in order to be shared with concerned parties.

Execute price changes & discounts of items on the system, upon the request of the Manager.

Liaise with the logistics team in order to set the Purchase Order before receiving any shipment.

Liaise with the E-Commerce team and provide them administrative support to maintain an updated platform, by sharing the price structure of the selected items.

Conduct Transfer Orders in coordination with the buying team so that the warehouse department can proceed with the distribution process of goods to our branches.

Prepare Sales Orders in coordination with buying team in case of international shipments.

Receive defected items list from the warehouse department and report it to the buying team in order to take corrective actions.

Perform other duties that are aligned & related to the job scope.

JOB REQUIREMENTS :

Education : Bachelor's Degree in Business Administration, or documentation.

Experience : 0 to 1-year experience in data management.

Linguistic Skills : Advanced in written & spoken English & Arabic, French is a plus.

Computer Skills : Extensive knowledge of Ms. Office.