Operations Support

We are seeking a proactive and detail-oriented Operations Support Specialist to play a key role in keeping our day-to-day operations running smoothly. This position requires someone who thrives in a fast-paced environment, can manage multiple priorities, and is comfortable taking ownership of diverse tasks across departments. You will coordinate projects, monitor performance metrics, and help improve internal processes — ensuring the team stays organised, efficient, and aligned.

This is a hands-on role suited for someone who enjoys problem-solving, collaborating across teams, and stepping in wherever needed to keep operations moving seamlessly.

Requirements

Key Responsibilities

• Oversee and support daily operational and recruitment activities to ensure smooth workflow and timely task completion.
• Coordinate cross-departmental projects, tracking progress and ensuring deliverables meet quality standards and deadlines.
• Monitor and analyse performance metrics to identify areas for improvement and ensure KPIs are achieved.
• Prepare and maintain reports, meeting notes, and process documentation, including standard operating procedures (SOPs).
• Streamline workflows and recommend improvements to enhance operational efficiency and team collaboration.
• Ensure compliance with company policies, HR standards, and data protection requirements.
• Take initiative and contribute beyond core responsibilities to support the wider team’s success.
• Demonstrate flexibility, accountability, and a proactive approach in all assigned duties.

Skills and Qualifications :

Benefits