Supervisor - Audit & Asset Protection - Lebanon

Supervisor - Audit & Asset Protection - Lebanon

Job No : 4575894

Location : Lebanon : Lebanon

Role Responsibilities :

Supervise, assign tasks / patrolling areas, and prepare duty schedules / rotas for AP officers, where applicable.

Managing 3rd party security guards and review KPIs on monthly basis.

Report any Risk, health & safety concern identified to store management and AP Specialist for information / action.

Assign Security / officers and personally carry out patrol in order to identify customers / employees shoplifting / stealing.

Apprehend / detain store thieves and liaise with local authorities, GRD, Legal.

Report all incidents of customer / employee theft to AP Specialist (even those thefts deterred) and raise it on the CENTRIK.

Prevent / react to incidents of violence involving employee and customers.

Monitor access to employee / store entrance and storage areas to prevent the risk of loss, reporting non-compliance to operations and Line Manager.

Inspect and report against non-compliance of company procedures on tagging.

Lead and assist with random employee searches in accordance with company procedures.

Lead and conduct regular, random, unannounced till reconciliations and report exceptions.

Initiate investigations and operate with line manager in observing / identifying evidence of theft / malpractice.

Review / monitor Store activities BOD / EOD & E-documentation, financial controls, Stock controls.

Report / escalating incidents / issues to the line manager for information / action.

Escalate any deposit & banking failure to line manager in all stores within the AOR including the cash collections canters to ensure timely deposits and accuracy.

Increase knowledge base of security guards / employees on common issues / incidents to increase awareness within the business.

Train & upskill team development, new joiner (AP Officers), Immersion plan.

Continuously monitor surveillance cameras and report any malfunctions or issues with security equipment.

Aid in evacuation operations related to health and safety and report any incidents accordingly.

Facilitate access to copies of camera footage for the GRD, HR, police team, and other relevant departments as needed.

Conduct annual plan visits to verify adherence to operational standards.

Conduct awareness visits to educate store teams on security protocols and best practices.

Conduct pre-stocktake visits to high-risk stores to ensure readiness and compliance.

Report any H&S related issues to the Fire health & safety team.

Support with sharing initial findings related to H&S incidents.

Knowledge :

Good secondary / high school education

General education

Local / civil criminal law (required but not essential)

Employee / customer theft / malpractice indicators

Health & Safety knowledge

Experience :

Ability to produce accurate reports both verbal and written.

2 years retail operations

No criminal convictions or disciplinary misconducts