عن بعد وظائف في Lebanon
آخر تحديث: 24 منذ أيام
Customer Experience & Quality Control Agent
noknok SALLebanon Customer Experience & Quality Control Agents.Communicates with all existing and potential customers by covering all channels, such as online chatting, WhatsApp, phone calls, e-mails, and others .So...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
E-commerce Design Buying Assistant
SmallableLebanon Purchase Order & Data Management .Verify order confirmations and ensure accuracy of product data .Request missing product information from brands (descriptions, materials, images) and complete purc...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
After Effects Animator
art promotionLebanon After Effects Animator to join our team.أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Administrative Assistant
RK AuditLebanon An Audit Frim is Looking for an Administrative Assistant to handle office tasks and support compliance with company policies and regulations.
Coordinate with department heads and staff to ensure sea...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Administrative
consultancyLebanon We are seeking a highly organized and detail-oriented Administrative Coordinator to join our team.The ideal candidate should have proven experience in administrative management, finance and office ...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Female Graduate Needed – Admin / Support Role in Sarafand
ConfidentiallyLebanon A factory in Sarafand, Lebanon is hiring a presentable female graduate (BT or TS) with strong communication skills for a full-time office-based role.
Monday to Friday, 8 : 00 AM – 5 : 00 PM (1-hour brea...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Pharmacien(ne)
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Demi Chef de Partie
Deploya MC LbLebanon Hiring urgently Demi Chef de Partie (International / Lebanese Cuisine) for a 5 stars boutique hotel located in Harissa Highway.
Flexible shifts (Am / Pm); 6 working days; 1 day-off; 9hours / day.Mention t...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
DISPATCHER
Detay SALLebanon Detay SAL is a leading provider of business management solutions based in Jbeil.This is a full-time on-site role located in Jbeil for a Dispatcher.
The Dispatcher will be responsible for coordinatin...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Product Manager
Medispharm Drugstore sarlLebanon We are seeking a highly motivated and experienced Product Manager to join our team.As a Product Manager, you will play a pivotal role in driving the success of our products from conception to marke...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Warehouse Storekeeper (Ghazieh)
Confidential 1Lebanon Receiving and Delivering Goods (Ability to Load and Unload parts) .Inventory control and Control .Working Hours : Monday to Friday, 8 : 30 AM – 5 : 00 PM .أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Deli Section Employee
URBANLebanon Previous experience in a similar role is preferred.Good customer service and communication skills.Ability to work under pressure and maintain cleanliness.
Commitment to proper product display and ha...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Digital Printing Operator / Prepress Specialist
HIRINGLebanon We are hiring a Digital Printing Operator / Prepress Specialist with previous experience in the printing industry.The ideal candidate will be skilled in creating montages for printing and operating...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Endoscopy Product Manager
Top Notch ConsultancyLebanon Our client is seeking a dedicated Endoscopy Product Manager to oversee the development and enhancement of endoscopic products in Beirut, Lebanon.
This individual will be responsible for managing all...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Chief Accountant
Malia GroupLebanon Responsible for overseeing the accuracy, integrity, and timeliness of accounting operations and financial reporting across assigned entities within the Group.
Ensures compliance with internal contro...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Surgery Medical Representative
Med world SALLebanon Recruiting Medical Rep in the Surgery and Open Heart Field : prosthetic valves grafts OR.أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Store Manager
HSTCOLebanon Manage and oversee all facets of the daily operations of the store.As appropriate to the position, participate in the development of operating goals and objectives for the store; recommend and impl...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Backdoor Agent
Mike SportLebanon Working Hours : Flexibility in working hours is needed as per the Store opening hours, including weekends & holidays.Greet customers, offer assistance and serve them in order to ensure their needs a...أظهر المزيدآخر تحديث: 24 منذ أيام
we’re Hiring – Videographer & Content Creator
SowcialLebanon Love shooting reels, trending content, and cinematic edits.Strong shooting & editing skills (Reels, interviews, campaigns) .
Fast, creative, social media savvy .أظهر المزيدآخر تحديث: 27 منذ أيام
ACCOUNTING OFFICER
HELLENIC GLAMOR MARITIMELebanon Manage data entry for ship operations and financial transactions.Follow up on invoices, payments, and financial statements.
Work closely with seafarers to manage contracts, salaries, and travel need...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
عرض العمل هذا غير متوفر في بلدك.
Customer Experience & Quality Control Agent
noknok SALLebanonمنذ أكثر من 30 يومًا
الوصف الوظيفيTakes pertinent information such as addresses from customers when they are not clear Assists with the placement, modifications, and cancellation of orders with (an attempt to persuade customers to reconsider cancellation) Follows and abides by a preset manual to fulfill the right steps of the tasks Depends on the present rules to financially compensate the customer (when needed) while investigating the source of the problem to identify the responsible parties. Portrays a caring and professional image of the business to the customers Records actionable insights and data for the business to ensure that the consumers’ voices are heard, and adjustments are made Ensures that quality issues (e.g., quality deviation, OOS) and quality-related customer complaints are appropriately investigated and handled Seeks out and implement operational improvements to maintain, improve quality of service and increase customer satisfaction Alerts the Fleet and Operations departments of any customer request. Proactively monitor and detect any issues at all points of the preparation and delivery processes. Ensures each order is delivered successfully. Performs other duties as assigned Bachelor’s degree in business administration, Marketing, or any equivalent degree 0-3 years of relevant experience English language French is a plus Computer Skills Stress and Time Management Skills Organizational skills Business ethics Problem-solver Initiative taker Team player Confidentiality Long working hours on laptop Using the phone for long hours Job requires working overnight and during weekends or holidays
noknok is looking for Customer Experience & Quality Control Agents.
ROLE AND RESPONSIBILITIES
- Communicates with all existing and potential customers by covering all channels, such as online chatting, WhatsApp, phone calls, e-mails, and others
- Solves all the customer issues including order fulfillment topics that may relate to pre-sale or post sale activities such as product inquiry, price, stock availability, payment, and order processing, receiving returns, exchange, wrong items, drivers deviating from the correct customer approach or address, etc.
- Communicates with various noknok parties such as the drivers to ensure a timely delivery to the correct location and the warehouse staff when there are any missing items.
- Handles filling in the incident reports for all the encountered customer issues, and following up until ticket is closed
- Follows communication procedures, guidelines, and policies while maintaining a professional attitude towards customers
Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers
EDUCATION REQUIREMENTS
QUALIFICATIONS REQUIREMENTS
KNOWLEDGE, SKILLS& ABILITIES
PHYSICAL EFFORT
Interested candidates can apply via email at christelle.waked@noknok-lebanon.co mentioning in the subject line "CE & QC Agent"