Store Manager

Duties and Responsibilities :

• Manage and oversee all facets of the daily operations of the store.
• As appropriate to the position, participate in the development of operating goals and objectives for the store; recommend and implement methods and procedures to enhance operations.
• Ensure that the store reaches sales expectations and increases profits.
• Ensure sales proceeds are deposited as per company policy.
• Ensure proper maintenance of the cash safe in the store.
• Operate cash register when needed.
• Control the daily sales activities of the store and send the daily sales to designated departments.
• Make re-ordering in time and implement the distribution strategy as proposed by the commercial department.
• Handle the receiving of merchandise and control of the store inventory.
• Ensure proper display of merchandise as per VM standards, requirements and guidelines.
• Handle returns, buybacks and exchanges of gifts, as appropriate; coordinate the return and replacement of defective merchandise.
• Oversee implementation of sales, promotions and special offers in the store.
• Ensure excellent customer service, maintain positive relationships with customers and handle customers’ complaints and problems.
• Follow-up on the implementation of all CRM initiatives (loyalty programs, etc…).

Provide information about products and services.

Perform miscellaneous job-related duties as assigned.