sales supervisor FMCG (tripoli, keserwan)

Role Purpose :

To supervise the daily sales operations within a specific geographical area or trade channel. To maintain good relations with current and potential clients and develop the best means to meet their demands.

Key Accountabilities

 Controls the sales representatives’ daily activities e.g. controls their scheduled journey itinerary, required report forms etc ...

 Controls the sales representatives’ performance through the comparison of Targeted Vs actual productivity per brand and customer

 Conducts daily market visits

 Ensures the proper implementation of policies and procedures

 Coordinates and supervises daily sales operations within the specific geographic area

 Ensures optimal sales and distribution of each brand by the sales representatives

 Resolving any problem occurring while delivery

 Monitors all customers sales order and monitors their proper delivery

 Monitors and follows up all A / R related matters in coordination with the sales representatives

 Coordinates with his direct superior on advertising or promotional campaigns to improve the sales operations

 Suggests any changes to the area sales strategy, policies and procedures

 Suggests efficient means for sales performance optimization

 Develops an efficient region sale program to ensure the achievement of the targeted sales forecast

 Handles the case of delayed customer payments

 Monitors the efficient and orderly shelf exposure and product pricing

 Establishes and maintains good relations with potential and current customers

 Provides customers with adequate product information

 Prepares periodic progress reports related to the area sales operations

 Supervises the sales representatives’ work programs and insures their proper execution

 Assumes all authorities outlined in the authorities schedule

 Undertakes any other duties assigned by his direct supervisor

 Conducts statement of account reconciliation

 Follow up on implementation of feasibility drives (contracts of activity; invoicing as per planograms, pictures of display, preparing credit notes)

Qualifications

 Bachelor’s degree in Business Administration, or marketing or related field.

Experience

 2 to 3 years minimum period of related experience.

Skills and Knowledge

 Languages : Arabic, English (French is a plus)

 Computer literacy : MS windows applications (Essential : Excel spreadsheets, PowerPoint)

 Analytical & communication Skills

 Problem Solving

 Decision Making

 Negotiation Skills

Competencies

Leading and Deciding

 Leading and Supervising

Supporting and Cooperating

 Working with People

 Adhering to Principles and Values

Interacting and Presenting

 Relating and Networking

 Persuading and Influencing

 Presenting and Communicating Information

Analysing and Interpreting

 Writing and Reporting

 Analysing

Organising and Executing

 Planning and Organising

 Delivering Results and Meeting Customer Expectations

 Following Instructions and Procedures

Adapting and Coping

 Adapting and Responding to Change

 Coping with Pressure and Setbacks