People & Culture Supervisor

Job Description

• Supervise and coordinate daily P&C operations in line with Accor values, policies, and procedures.
• Assist with recruitment activities, including job postings, candidate screening, interview coordination, selection, and onboarding.
• Support workforce planning and coordinate staffing requirements with department heads.
• Maintain accurate employee records, P&C documentation, and personnel administration.
• Assist with employee engagement, retention, recognition, and wellbeing initiatives.
• Support performance management, employee relations, disciplinary processes, and grievance handling.
• Ensure compliance with company policies, local labor laws, and statutory requirements.
• Coordinate compensation and benefits administration and ensure accurate and timely processing.
• Support learning and development, training, and career development initiatives.
• Prepare P&C reports, maintain P&C metrics, and provide relevant information to management.
• Promote a positive workplace culture focused on engagement, teamwork, and continuous improvement.
• Supervise, coach, and support HR team members in their daily responsibilities.
• Assist the HR Manager/Director in implementing People & Culture initiatives and projects.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3–5 years of HR experience, preferably within the hospitality industry.
• Previous supervisory or team-leading experience is preferred.
• Good knowledge of labor laws, HR practices, and employee relations.
• Experience in recruitment, onboarding, performance management, and HR administration.
• Strong communication, interpersonal, and problem-solving skills.
• Good organizational skills with strong attention to detail.
• Proficiency in Microsoft Office and HR systems.
• Ability to handle confidential information with discretion.
• Fluency in English; additional languages are an advantage.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.