Sales Specialist
Job Summary
We are seeking a dynamic and results-driven Sales Specialist to drive business growth by developing new sales opportunities, managing customer relationships, and promoting our complete Digital Printing and Signage product portfolio across Lebanon and Syria. The ideal candidate will manage the full sales cycle, identify new market opportunities, and contribute to the company's revenue growth through strategic sales initiatives.
Key Responsibilities
- Identify and develop new business opportunities across Lebanon and Syria.
- Build and maintain strong, long-term relationships with existing and prospective customers.
- Generate qualified leads through cold calling, networking, referrals, exhibitions, and market research.
- Expand the customer base by identifying new markets and business opportunities.
- Promote the company's full portfolio of Digital Printing, Signage, and Graphics solutions.
- Increase sales with existing customers through cross-selling and upselling.
- Conduct regular customer visits to present products, understand customer requirements, and recommend suitable solutions.
- Provide product demonstrations, technical guidance, and product samples when required.
- Manage the complete sales cycle, including lead generation, qualification, customer meetings, quotations, negotiations, order processing, follow-up, and collection support.
- Develop strategic partnerships to support business growth.
- Monitor market trends, competitor activities, and customer needs, and provide recommendations on new products, pricing strategies, and business opportunities.
- Coordinate with Sales, Procurement, Logistics, Warehouse, and Management teams to ensure timely quotations, order fulfillment, inventory availability, and customer satisfaction.
- Prepare and submit weekly reports on customer visits, sales performance, pipeline status, quotations, forecasts, and new business opportunities.
- Present monthly business performance reviews to management.
- Achieve assigned sales targets and key performance indicators (KPIs), including sales revenue, gross profit, customer acquisition, retention, and collection performance.
Requirements
- Bachelor's degree in Business Administration, Marketing, Sales, International Business, Management, Engineering, Graphic Arts, Printing Technology, or a related field.
- Minimum 2 years of experience in Sales or Business Development, or at least 1 year of experience in the Digital Printing, Signage, Graphics, Advertising, or Printing industry.
- Experience with a printing house, signage company, or graphics supplier is a strong advantage.
- Fluency in Arabic and English (business proficiency); French is a plus.
- Excellent communication, negotiation, and relationship-building skills.
- Strong sales, business development, and customer service abilities.
- Ability to identify customer needs and recommend appropriate solutions.
- Strong presentation, organizational, and time management skills.
- Self-motivated, target-driven, and able to work independently.
- Proficiency in Microsoft Office and CRM systems is an advantage.
- Valid driver's license and willingness to travel regularly for customer visits.