Head of Distribution Services

CIS Group – ICT Company located in Jal El Dib, is looking for an ambitious and motivated Head of Distribution Services for Africa Distribution to build and lead a new Distribution Services Business Unit focused on delivering high-value, end-to-end services for leading IT brands including Huawei, Cisco, HPE, and Dell. ResponsibilitiesDefine the structure, mission, and go-to-market strategy of the Distribution Services Business Unit. Develop a roadmap for services such as pre-delivery configuration, staging, installing, post-sales support, and warranty handling.Identify service opportunities aligned with vendor programs (HPE Complete Care)Serve as the main liaison between the distribution services team and vendor service organizationsEnsure compliance with vendor service delivery frameworks and certifications.Build and standardize service offerings across the distributed brands, such as: Logistics & warehousing, Deployment services, …Define SLAs, pricing models, and delivery capabilities per brand.Recruit, train, and manage a services teamDevelop the business unit P&L and oversee budgeting, forecasting, and cost control.Collaborate with the commercial/sales teams to support customer engagements and tender responses. QualificationsBachelor's degree in IT, Engineering, Business Administration, or related field.8-12 years of experience in IT distribution or service delivery.Solid experience with vendor ecosystems, especially Huawei, Cisco, HPE, and Dell.Familiarity with regional logistics and customs requirements.Based in Lebanon, willing to travel