Risk and Dispute Analyst

Aspire Software is looking for an Risk and Dispute Analyst , to join our team in Lebanon.

Here is a little window into our company :  Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

Role Overview

We’re seeking a proactive and detail-oriented Risk & Chargeback Specialist to join our Risk Operations team. This role is designed to be responsible for handling chargebacks, supporting underwriting workflows, and occasionally assisting with ongoing risk monitoring. The ideal candidate is experienced, self-sufficient, and comfortable navigating multiple systems and operational priorities within a fintech / payments environment.

About the Role :

Chargeback Management

• Manage incoming chargebacks across multiple acquiring platforms (e.g., Adyen, Fiserv), including review, documentation, evidence submission, and merchant communication.
• Analyze root causes and flag recurring merchant-side or consumer-side issues.
• Assist in maintaining chargeback thresholds within card brand compliance levels.
• Collaborate with merchants and internal teams to improve win rates and documentation practices.

Underwriting & Onboarding Support

Risk Monitoring (As Needed)

Requirements