Job Description : IT Intern
Position Overview :
We are seeking a highly motivated and technically adept IT Intern to join our team. As an IT Intern, you will have the opportunity to gain hands-on experience in various aspects of information technology, including technical support, system administration, network management, and software / hardware troubleshooting. This internship provides an excellent opportunity for individuals looking to kick start their career in the IT field by working closely with experienced professionals.
Responsibilities :
- Provide technical support to end-users, including troubleshooting software and hardware issues, resolving network connectivity problems, and assisting with system configurations.
- Assist in the installation, configuration, and maintenance of computer systems, software applications.
- Collaborate with IT team members to perform routine maintenance tasks, such as system updates, data backups, and security patching.
- Participate in IT projects.
- Monitor and respond to helpdesk tickets and inquiries in a timely and professional manner.
- Conduct research on emerging technologies and IT trends.
- Assist in inventory management, including tracking hardware and software assets, and maintaining accurate records.
- Adhere to company policies and procedures regarding information security, data privacy, and IT best practices.
- Perform other duties and responsibilities as assigned by the IT Manager or IT Officer.
Qualifications :
Currently enrolled in a Bachelor’s degree program in Computer Science, Information Technology, or a related field.Strong interest in pursuing a career in information technology.Basic understanding of computer hardware, operating systems (e.g., Windows, macOS, Linux), and networking concepts.Familiarity with Microsoft Office Suite.Good problem-solving skills.Ability to effectively communicate technical information to non-technical users.Self-motivated with the ability to work independently and as part of a team.Availability to work part-time or full-time during regular business hours.