Controls costs by effective inventory management, minimizing waste, ensuring correct and safe use of machines and equipment, planning and monitoring preventative maintenance and ensuring adherence to SOP’s and production standards
Maximizes profitability by ensuring accurate, efficient processing of orders and production of all menu items in line with the Company’s production and quality standards
Ensures the kitchen procedures and standards are implemented and monitored effectively
Overall responsibility for food quality
Responsibility for promoting the Company’s culture, including adherence to, and promotion of, the Company’s Policies, Mission and Values
Ensures correct use and maintenance of all kitchen equipment
Ensures that all kitchen operations are adequately stocked all times, while controlling usage and wastage
Manage, plan, guide and develop all kitchen staff
Quality Control - Rectify any issues identified concerning food quality, consistency or taste
Ensure all kitchen operations are in compliance with applicable Health & Safety regulations and standards
Maintain a positive and professional approach with all co-workers and customers
Constructing menus with new or existing culinary creations ensuring the variety and quality of the servings
Be fully in charge of hiring, managing and training kitchen staff
Estimate staff’s workload and compensations
Maintain records of payroll and attendance
Comply with nutrition and sanitation regulations and safety standards
Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Utilizes interpersonal and communication skills to lead, influence, and kitchen staff.
Interacts with guests to obtain feedback on food quality, presentation and service levels.
Actively responds to and handles guest problems and complaints.
To carry out all the roles and responsibilities of all the junior levels as per business requirement.
Identifies the developmental needs of kitchen staffs and provide coaching, mentoring, and also helping them to improve their knowledge or skills.
Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Also interview and hire new applicants for kitchen.
Audits inventory levels to ensure product availability, and orders products as necessary on a daily, weekly and monthly basis
Ensures inventory management is effectively carried out within the restaurant to minimize wastage and maintain effective and efficient space management
Monitor inventory levels of commonly used items.
Look for ways to reduce spoilage of infrequently used items.
Regularly meets with Branch Manager and discusses guest feedback, wastage and restaurant activities to maximise quality, service and efficiency; ensures a high level of communication between Service and Kitchen teams
Strictly ensures that Company policies and procedures regarding the handling of cash, property, products and equipment are followed at all times and without compromise
Remains aware and attentive, to ensure safe working conditions and environment is maintained
Remains alert to operational and human resource requirements, presenting requests for additional resources to management in detail and with sufficient time to effect.
Actively sources and refers all potential candidates to HR
Ensure all information and notices provided by HR or Senior Management are appropriately communicated to all staff as necessary and appropriate;
Ensures high level of communication, understanding and compliance to all policies and procedures by the Branch team
Identifies and establishes sources of strategic alliances and partnerships
Liaises with potential products and services providers to obtain new information, prices and product information
Liaises with HR department for Training and Development needs and requirements of the team
Attends applicable and approved networking events to represent the Company
Interacts with all guests
Ensuring all processes and procedures within the restaurant are captured and are well documented and updated on a regular basis
Ensures all paperwork is kept in meticulous order and correctly executed within the Branch, complying with all management information and reporting requests and in compliance with legal / regulatory standards / requests
Ensures that all documentations are up to date and the team is following and are audited as per the set benchmarks on a regular basis
Ensures that the team use only the hardware and software systems as provided by the Company for all communications, information and data storage p